Policies

Refund Policy

Current Preview Status

The website does not currently accept orders or payments. Using the bag or checkout preview does not create an order. Any future transaction will be confirmed separately with the applicable terms before payment.

Mandatory Consumer Rights

Nothing in this policy limits rights that cannot lawfully be excluded, including remedies for goods that are faulty, misdescribed, or not delivered. Where EU distance-selling withdrawal rights apply, the buyer will receive the required information before entering a contract.

Before You Buy

We encourage you to:

  • Review all product photos and condition ratings carefully
  • Request additional photos via the product page or email
  • Ask about sizing before purchasing

Issue With a Future Order

Contact us promptly if an agreed purchase arrives damaged, incorrect, or materially different from its listing. Include the reference, packaging photographs, and a description of the issue.

Contact

Reach out at hello@eastonlyarchive.com with your order reference and photos.